Overview
Humber college is looking to create a one stop shop for event organization needs.
It should be catered to different stakeholders such as event organizers and attendees with the ability including but not limited to creating/modifying events, checking-in, and producing event reports.
The Opportunity
Our team addressed the need of creating an event website for Humber that would satisfy both the admin and attendee perspective.
At a high level, we hope to create functions such as event modification, event booking, as well as providing a sound information architecture with the goal of achieving an easy event management process for admins and pleasing browsing / booking experience for attendees.
The Audience
For this project, we created three personas, with the focus on two main audiences which were event organizers and event attendees.
My Role
This was rather an interesting project where I had a chance to work with people from different disciplines, including web developers and content strategists, where I was acting as the group leader.
Scope and Constraints
This project’s scope was rather big, as we tried to cater the needs of users from both ends of the event. One of the biggest challenges we faced was being able to identify the most crucial function in order to invest our limited time resource on.
Another new challenge that I personally faced in this project was coordinating with web developers, as they bring a rather different perspective to the table compared to UX designers.
In the early stages, we identified our team’s identity and design style, came up with personas, user’s journey and site architecture.
Personas
Site Architecture
User Flows
We proceeded to paper sketches to get an overall idea of how the site would look like, upon which we started working on our very first drafts on Figma.
Wireframes
Lofi Prototype
Due to the time constraint of this project, time management was a crucial part.
I set clear deadlines for each member to complete their tasks in order to ensure the tasks flow smoothly from designers to web developers, as well as continuously taking feedback from the client and incorporating it into our design.
Below are highlights of the final product. Full Figma file can be viewed here.
Final Prototype (Desktop)
Home page
Log in
Ticket order
High level Admin
Final Prototype (Mobile)
Home
Barcode scan
Ticket details
Outcomes & Lessons Learned
It was a very challenging yet rewarding 6 weeks course that yielded so much experience and growth.
I learnt how to work and manage a team with members from different disciplines, as well as being able to sharpen my designing/presenting skills while working for a real client.
In the future, I look forward to working with other people from different disciplines so that I can get a more comprehensive perspective in my designs, from the research stage to development.